{"id":774,"date":"2025-11-10T18:55:16","date_gmt":"2025-11-10T18:55:16","guid":{"rendered":"https:\/\/siteovia.com\/core\/?page_id=774"},"modified":"2025-11-20T19:01:03","modified_gmt":"2025-11-20T19:01:03","slug":"patients","status":"publish","type":"page","link":"https:\/\/siteovia.com\/core\/patients\/","title":{"rendered":"Patients"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"774\" class=\"elementor elementor-774\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-acdf336 e-con-full e-flex e-con e-parent\" data-id=\"acdf336\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-93d479e e-con-full e-flex e-con e-child\" data-id=\"93d479e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-5d30a6c e-con-full e-flex e-con e-child\" data-id=\"5d30a6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-64189f5 e-con-full e-flex e-con e-child\" data-id=\"64189f5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-988aa4a elementor-icon-list--layout-inline elementor-align-start elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"988aa4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/siteovia.com\/core\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"icon icon-right-arrow\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Patients<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f946376 e-flex e-con-boxed e-con e-parent\" data-id=\"f946376\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8e9996c e-con-full e-flex e-con e-child\" data-id=\"8e9996c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ef594d e-n-tabs-mobile elementor-widget elementor-widget-n-tabs\" data-id=\"0ef594d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;stretch&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"15685965\" aria-label=\"Tabs. Open items with Enter or Space, close with Escape and navigate using the Arrow keys.\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-156859651\" data-tab-title-id=\"e-n-tab-title-156859651\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-156859651\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tNew Patient\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-156859652\" data-tab-title-id=\"e-n-tab-title-156859652\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-156859652\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\tCurrent patient\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-156859651\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-156859651\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-940df06 e-con-full e-flex e-con e-child\" data-id=\"940df06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-932f349 e-flex e-con-boxed e-con e-child\" data-id=\"932f349\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3fc428e elementor-widget elementor-widget-text-editor\" data-id=\"3fc428e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h3>How to Become a Patient at Cortex Care Psychiatry<\/h3><p>We\u2019re honored that you\u2019re considering\u00a0<strong>Cortex Care Psychiatry<\/strong>\u00a0for your mental health care. Our goal is to make the process simple, transparent, and supportive from the very first step.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79f49be e-grid e-con-full e-con e-child\" data-id=\"79f49be\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7533ee7 e-con-full e-flex e-con e-child\" data-id=\"7533ee7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88105b8 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"88105b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                            <div class=\"elementskit-box-header\">\n                <div class=\"elementskit-info-box-icon \">\n                    <img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/1.png\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/1.png 500w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/1-300x300.png 300w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/1-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                <\/div>\n          <\/div>\n                <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Submit a New Patient Request                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2b933c elementor-widget elementor-widget-text-editor\" data-id=\"a2b933c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You can start by completing our <\/span><a href=\"https:\/\/siteovia.com\/core\/new-patient-registration-form\/\"><b>New Patient Request Form<\/b><\/a><span style=\"font-weight: 400;\"> through the <\/span><b>patient portal<\/b><span style=\"font-weight: 400;\"> or by contacting our office directly via phone or email.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We\u2019ll ask for a few details about your concerns, availability, and insurance (if applicable) to help us determine the best match for your needs.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b7b4b4 e-con-full e-flex e-con e-child\" data-id=\"7b7b4b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f1d51be ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"f1d51be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                            <div class=\"elementskit-box-header\">\n                <div class=\"elementskit-info-box-icon \">\n                    <img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/2.png\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/2.png 500w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/2-300x300.png 300w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/2-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                <\/div>\n          <\/div>\n                <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Verify Eligibility                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-009bc11 elementor-widget elementor-widget-text-editor\" data-id=\"009bc11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Our intake coordinator will review your information and confirm whether we are currently accepting new patients.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If eligible, you\u2019ll receive a call or secure email to schedule your <\/span><b>initial psychiatric evaluation<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3adbafb e-con-full e-flex e-con e-child\" data-id=\"3adbafb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4b604c5 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"4b604c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                            <div class=\"elementskit-box-header\">\n                <div class=\"elementskit-info-box-icon \">\n                    <img decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/3.png\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/3.png 500w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/3-300x300.png 300w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/3-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                <\/div>\n          <\/div>\n                <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Complete Intake Paperwork                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c27c1d6 elementor-widget elementor-widget-text-editor\" data-id=\"c27c1d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Once your appointment is scheduled, you\u2019ll receive a secure link to our <\/span><b>patient portal<\/b><span style=\"font-weight: 400;\"> to complete your:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Intake and consent forms<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 HIPAA and office policies<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Insurance or payment information (if applicable)<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Please submit all forms within <\/span><b>72 hours<\/b><span style=\"font-weight: 400;\"> of receiving them to confirm your appointment.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-08a79fe e-con-full e-flex e-con e-child\" data-id=\"08a79fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0101201 ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"0101201\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                            <div class=\"elementskit-box-header\">\n                <div class=\"elementskit-info-box-icon \">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/4.png\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/4.png 500w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/4-300x300.png 300w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/4-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                <\/div>\n          <\/div>\n                <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Scheduling                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb52a1c elementor-widget elementor-widget-text-editor\" data-id=\"eb52a1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Your <\/span><b>initial visit<\/b><span style=\"font-weight: 400;\"> will last <\/span><b>60\u201390 minutes<\/b><span style=\"font-weight: 400;\">, during which your psychiatrist will:<\/span><\/p><ul><li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Review your medical and mental health history<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Discuss your symptoms and treatment goals<\/span><\/li><li><span style=\"font-weight: 400;\"> \u00a0 \u00a0 \u00a0 Develop a personalized care plan<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">For perinatal patients, a <\/span><b>complimentary 15-minute pre-assessment<\/b><span style=\"font-weight: 400;\"> may be offered to ensure your needs are well understood before your session.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bc9634a e-con-full e-flex e-con e-child\" data-id=\"bc9634a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aae8cbf ekit-equal-height-disable elementor-widget elementor-widget-elementskit-icon-box\" data-id=\"aae8cbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-icon-box.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >        <!-- link opening -->\n                <a href=\"#\" class=\"ekit_global_links\">\n                <!-- end link opening -->\n\n        <div class=\"elementskit-infobox text-center text- icon-top-align elementor-animation-   \">\n                            <div class=\"elementskit-box-header\">\n                <div class=\"elementskit-info-box-icon \">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/5.png\" class=\"attachment- size-\" alt=\"\" srcset=\"https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/5.png 500w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/5-300x300.png 300w, https:\/\/siteovia.com\/core\/wp-content\/uploads\/2025\/11\/5-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>                <\/div>\n          <\/div>\n                <div class=\"box-body\">\n                            <h3 class=\"elementskit-info-box-title\">\n                    Attend Your Initial Evaluation                <\/h3>\n                                            <\/div>\n        \n        \n                <\/div>\n                <\/a>\n        <\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51e8c88 elementor-widget elementor-widget-text-editor\" data-id=\"51e8c88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">After your evaluation, you and your psychiatrist will determine the best follow-up schedule for therapy, medication management, or both.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Our goal is to provide continuous, collaborative care tailored to your needs and stage of life.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-156859652\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-156859652\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-72d207d e-con-full e-flex e-con e-child\" data-id=\"72d207d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f69b40e e-flex e-con-boxed e-con e-child\" data-id=\"f69b40e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24f1523 elementor-widget elementor-widget-text-editor\" data-id=\"24f1523\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2>Payments and Billing<\/h2><p>If you need to make a payment, have questions about your account, or need to update your payment method, please\u00a0<strong>contact our office<\/strong>\u00a0directly.<\/p><p>To make a\u00a0<strong>secure online payment<\/strong>, please use our\u00a0<strong>online payment portal<\/strong>. All transactions are processed through a\u00a0<strong>HIPAA-compliant and encrypted system<\/strong>\u00a0to ensure your personal and financial information remains protected.<\/p><p>All payments are processed through a\u00a0<strong>HIPAA-compliant and encrypted system<\/strong>\u00a0to protect your personal and financial information.<\/p><h3>Join Appointment<\/h3><p>The video visit link takes you directly to the EHR televisit platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16f3e93 e-con-full e-flex e-con e-child\" data-id=\"16f3e93\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-888e8d7 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"888e8d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>FAQs<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8b925ce elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8b925ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Patients<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-848d197 elementor-invisible elementor-widget elementor-widget-elementskit-accordion\" data-id=\"848d197\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:400}\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6a89cb8e4c832\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-848d197\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-12de1d56a89cb8e4c832\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-12de1d56a89cb8e4c832\" aria-expanded=\"true\" aria-controls=\"Collapse-12de1d56a89cb8e4c832\">\n                            \n                            <span class=\"ekit-accordion-title\">Need to Make a Payment?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-12de1d56a89cb8e4c832\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-848d197\" data-parent=\"#accordion-6a89cb8e4c832\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you have questions about your account or would like to update your payment method, please contact our office directly. To make a\u00a0<b>secure online payment<\/b>, locate your\u00a0<b>Chart ID<\/b>\u00a0on your statement and enter it in our\u00a0<b>online payment portal<\/b>.<\/p><p>We use a HIPAA-compliant and encrypted system to ensure your information remains private and protected.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-848d197\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-fd912c96a89cb8e4c832\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-fd912c96a89cb8e4c832\" aria-expanded=\"false\" aria-controls=\"Collapse-fd912c96a89cb8e4c832\">\n                            \n                            <span class=\"ekit-accordion-title\">Need a Refill?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-fd912c96a89cb8e4c832\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-848d197\" data-parent=\"#accordion-6a89cb8e4c832\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>If you\u2019re running low on medication, our team is here to help. Cortex Care Psychiatry strives to process refill requests within\u00a0<b>72 business hours<\/b>.<\/p><p>Please submit it securely through the\u00a0<b>patient portal<\/b>. Be sure to include your name, date of birth, medication name, and preferred pharmacy.<\/p><p><b>Note:<\/b>\u00a0Refill requests are reviewed during regular business hours. Controlled medications may require a follow-up visit before renewal.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-848d197\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-377353b6a89cb8e4c832\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-377353b6a89cb8e4c832\" aria-expanded=\"false\" aria-controls=\"Collapse-377353b6a89cb8e4c832\">\n                            \n                            <span class=\"ekit-accordion-title\">Need an Appointment?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-377353b6a89cb8e4c832\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-848d197\" data-parent=\"#accordion-6a89cb8e4c832\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>We offer\u00a0<b>flexible scheduling options<\/b>\u00a0to fit your needs. Whether you prefer\u00a0<b>telehealth or in-person sessions<\/b>, our goal is to make your care accessible, convenient, and stress-free.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home New Patient Current patient How to Become a Patient at Cortex Care Psychiatry We\u2019re honored that you\u2019re considering\u00a0Cortex Care Psychiatry\u00a0for your mental health care. Our goal is to make the process simple, transparent, and supportive from the very first step. Submit a New Patient Request You can start by completing our New Patient Request [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-774","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/pages\/774","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/comments?post=774"}],"version-history":[{"count":16,"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/pages\/774\/revisions"}],"predecessor-version":[{"id":1004,"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/pages\/774\/revisions\/1004"}],"wp:attachment":[{"href":"https:\/\/siteovia.com\/core\/wp-json\/wp\/v2\/media?parent=774"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}